Privacy Policy

At Digiverse Store, we respect your privacy and are committed to protecting your personal information. This policy is designed to be transparent about how we handle your data in compliance with applicable US privacy laws.

1. Who We Are

  • Legal Entity: DIGIVERSE LLC
  • Address: 5000 Centregreen Way #500, Cary, NC 27513, United States
  • Email: support@digiverseshop.us
  • Phone: +1 910-466-8332

2. Information We Collect

We collect only the data necessary to fulfill your orders and provide a seamless experience:

  • Order Details: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: We do not store your credit or debit card details. All transactions are securely processed via our integrated payment gateways using industry-standard encryption.
  • Technical Data: IP address and browser type, used for fraud prevention and site optimization.

3. How We Use Your Information

Your data is used strictly for legitimate business purposes:

  • Order Fulfillment: Preparing and delivering your premium pet beds, toys, and accessories.
  • Customer Support: Responding to inquiries and sending order tracking updates.
  • Security: Monitoring for fraudulent transactions to protect our customers and our business.
  • Legal Obligations: Meeting US tax and legal record-keeping requirements.

4. Sharing Data with Third Parties

We share necessary data only with trusted partners required to operate our store:

  • Payment Gateways: Our secure payment processors (to process your payments safely).
  • Delivery Partners: Trusted US carriers such as USPS, UPS, or FedEx (to ensure your pet supplies reach you safely).
  • Marketing & Analytics: We share limited data with platforms like Google Shopping to show you relevant products. You can review Google’s Privacy & Terms for more information.

5. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Cookies & Tracking

We use cookies to improve your browsing experience, remember your shopping cart, and analyze site performance. You can manage your cookie preferences through our onsite banner or your browser settings.

7. Your Privacy Rights

Depending on your location within the United States, you may have the right to access, correct, or request the deletion of your personal data under applicable state privacy laws. To exercise these rights, please contact us at support@digiverseshop.us.

8. Data Security

Our website uses Secure Socket Layer (SSL) encryption for all data transmission. We maintain rigorous security standards to ensure your personal details are protected from unauthorized access.