Payment Policy

This Payment Policy outlines how transactions are processed at Digiverse Store and the measures we take to ensure your financial information remains secure.

1. Secure Checkout & Transparent Pricing

Payment is required in full at the time of purchase. All transactions are conducted in US Dollars (USD $). Before finalizing your order, the checkout page will clearly display the total cost, which includes:

  • Product Price: The cost of your selected items (plus applicable sales tax).
  • Shipping Fees: Free Standard Shipping on orders over $50, or a flat rate of $4.95 for orders under $50.
  • No Hidden Fees: We do not charge restocking fees or surprise handling charges at checkout.

2. Accepted Payment Methods

We provide a secure and seamless checkout experience through our integrated payment gateways. We accept the following methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
  • Dynamic Checkouts: Other secure payment methods as dynamically displayed during the checkout process.

3. Transaction Security (SSL Encryption)

Your security is our top priority:

  • Encryption: Our website uses Secure Socket Layer (SSL) technology (look for the padlock icon in your browser address bar) to encrypt your data during transmission.
  • Data Privacy: Digiverse Store does not store or have access to your full credit or debit card details. All financial information is handled directly by our PCI-compliant secure payment partners.

4. Order Confirmation

  • Instant Receipt: You will receive an automated Order Confirmation Email containing your order number and transaction summary immediately after a successful payment.
  • Processing: To ensure your premium pet supplies reach you quickly, orders are typically processed within 1–2 Business Days.

5. Contact Information

If you have any questions regarding your payment or a recent transaction, please contact us:

  • Legal Entity: DIGIVERSE LLC
  • Email: support@digiverseshop.us
  • Phone: +1 910-466-8332
  • Address: 5000 Centregreen Way #500, Cary, NC 27513, United States