Payment Policy
This Payment Policy outlines how transactions are processed at Digiverse Store and the measures we take to ensure your financial information remains secure.
1. Secure Checkout & Transparent Pricing
Payment is required in full at the time of purchase. All transactions are conducted in US Dollars (USD $). Before finalizing your order, the checkout page will clearly display the total cost, which includes:
- Product Price: The cost of your selected items (plus applicable sales tax).
- Shipping Fees: Free Standard Shipping on orders over $50, or a flat rate of $4.95 for orders under $50.
- No Hidden Fees: We do not charge restocking fees or surprise handling charges at checkout.
2. Accepted Payment Methods
We provide a secure and seamless checkout experience through our integrated payment gateways. We accept the following methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
- Dynamic Checkouts: Other secure payment methods as dynamically displayed during the checkout process.
3. Transaction Security (SSL Encryption)
Your security is our top priority:
- Encryption: Our website uses Secure Socket Layer (SSL) technology (look for the padlock icon in your browser address bar) to encrypt your data during transmission.
- Data Privacy: Digiverse Store does not store or have access to your full credit or debit card details. All financial information is handled directly by our PCI-compliant secure payment partners.
4. Order Confirmation
- Instant Receipt: You will receive an automated Order Confirmation Email containing your order number and transaction summary immediately after a successful payment.
- Processing: To ensure your premium pet supplies reach you quickly, orders are typically processed within 1–2 Business Days.
5. Contact Information
If you have any questions regarding your payment or a recent transaction, please contact us:
- Legal Entity: DIGIVERSE LLC
- Email: support@digiverseshop.us
- Phone: +1 910-466-8332
- Address: 5000 Centregreen Way #500, Cary, NC 27513, United States